Transparent periodic updates
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Transparent & Regular Casting Project Updates
Full transparency. Clear information. Always up to date.
At Gusskontor GmbH, you’ll always know the status of your project. We place great importance on transparent communication, a structured flow of information, and regular updates throughout the entire process—from initial inquiry to delivery.
1.Clear processes – From initial contact to series production
From the outset, we work with you to define requirements, tolerances, and target deadlines. Based on this, we create a realistic plan and a transparent quote—no hidden costs, just a clear structure.
2. Regular status updates and progress reports
Whether it’s toolmaking, sampling, or the start of production – we keep you up to date on every milestone. You automatically receive progress updates, images, test reports, and shipping dates. This gives you full control at all times.
3. Digital documentation – always available
All relevant documents—drawings, test reports, material certificates, or delivery notes—are available digitally in one place. This means you’re always prepared for internal audits or customer inquiries.
4. Personal contact instead of hotline
With us, you won’t have to deal with call centers or changing contact persons. You’ll work with a dedicated project manager who knows your parts, your expectations, and your history – and who will be there to support you with any questions, changes, or escalations.
5.Transparent delivery performance – even in difficult times
If something goes wrong, you’ll hear about it from us first—not just during the warehouse inspection. We address problems openly and work proactively on solutions. Because transparency builds trust.
